Achieving great customer experience (CX) is harder than ever – consumers have become more demanding and…
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Gen Z’s Reaction to Negative Brand Experiences: The Confluence of Customer Service and Technology
The reactions and preferences of Generation Z (Gen Z) consumers are playing an increasingly pivotal role…
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Luxury E-Commerce: A Confluence of Opulence and Technology Shaping Exquisite Customer Experiences
As we venture into 2024, the Indian vodka market is flourishing like never before, reflecting a…
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